Privacy Policy

Who we are

“We / us / our” means: 

  • CC2i Limited of Lime House, St Peter Street, Bishops Waltham, SO32 1AD, United Kingdom, and 
  • Matobo Limited of 103 Manchester Road, Sheffield, S10 5DH, United Kingdom. 

“You / your” means the users of the Dojo services, including the website https://dojolearning.co.uk (the “site” / “website”), and the Dojo eLearning platform accessible via https://dojo.gomocentral.com (“platform”) which are owned and managed by CC2i Limited and Matobo Limited.

 

We provide the Dojo services to organisations so they can provide their staff with cyber awareness and information governance training via an eLearning platform.

Our commitment to you

We respect your privacy and are committed to protecting personal information collected from you through the Dojo services. This privacy policy governs the way we collect, use and process information, and by using the Dojo services you agree to be bound by this policy.

Controllers of personal information

When users access our website and view information about us and our technology, communicate with us, commission our services, request a demo, and register for events etc, CC2i Limited is the data controller. This information may include first name, last name, email address, telephone number, and organisation/company name

 

When an individual engages with the platform because their employer has commissioned the Dojo services, then:

  • the user’s employer is the data controller with respect to the user information provided to us. This information includes the individual’s work email address, and may also include their first name and last name
  • we act as a data processor under data protection laws (where your employer is the data controller as described above), meaning we use the information to provide a service to your employer

What type of information we have 

We collect and process the following information:

  • Identity data, includes first name, last name and organisation/company name
  • Contact data, includes email address and telephone number
  • Technical data, includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. Read more here
  • Analytical data, includes statistics on your usage of the Dojo services. Read more here 
  • Marketing and communications data, includes your preferences in receiving marketing from us and also your communication preferences

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by employers when they subscribe to the Dojo services so that their staff can receive cyber awareness and information governance training via an eLearning platform.

 

You may also provide personal information directly to us when you:  

  • Create/edit your Dojo account 
  • Complete a form or communicate via webchat on our website
  • Write to us (including by email and social media)
  • Speak to us by telephone (including VoIP)
  • Attend our events or third-party events / exhibitions / conferences
  • Complete our surveys

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting us via dojo@cc2i.org.uk 
  2. We have a contractual obligation, or need to carry out pre-contractual requests
  3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
  4. Where we need to comply with a legal or regulatory obligation

What we do with the information we have

We use the information that you have given us in order to:

  • Provide you with information, products or services that you or your employer request from us, where you and/or your employer have consented to be contacted for such purposes
  • Provision your email address on our system so that you can create your own Dojo account to complete cyber awareness and information governance training 
  • Carry out our obligations arising from any contracts entered into between your employer and us
  • Ensure that content from our website is presented in the most effective manner for you and for your computer
  • Notify you about appropriate changes to our platform and services

We may also use your data to provide you with information about other goods and services which may be of interest to you. 

 

If you do not want us to use your data in one or more of the ways mentioned above, or to pass your details on to third parties for marketing purposes, please let us know by contacting us at dojo@cc2i.org.uk 

 

We do not rent or sell personal information and will only share your information in the following circumstances:

  • When you have consented or directed us to share the information
  • When we have a contractual obligation, or need to carry out pre-contractual requests
  • In order to satisfy any requirement under the law or to protect our rights or prevent any concerns relating to fraud or security.
  • In the event of a merger or sale of all or part of the Dojo services whereby personal information may be transferred as an asset of the service.

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer services or to improve our business operations. These companies are authorized to use your personal information only as necessary to provide these services to us.

How we store your information 

Personal information is processed and stored on secure servers within the European Economic Area (EEA) and we have taken reasonable steps to secure and protect the data under our control, including establishing processes to prevent unauthorized access or disclosure of this information.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

 

You can tell us to delete your information by contacting us at dojo@cc2i.org.uk to clearly indicate the purpose of your request. We will then permanently erase all your information from our systems.

Cookies and tracking technologies

We use cookies to estimate our audience size and usage pattern; to store information about your preferences, and allow us to customize our site according to your individual interests; to speed up your searches; and to recognize you when you return to our website. 

 

We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

 

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Analytics and usage reporting

Where an organisation subscribes to our ‘hosted service’ and uses our platform for their eLearning management requirements, we gather usage data to track user progress and achievements. This report is supplied to the subscribing organisation and captures their staff’s interactions with the platform. This information includes: 

  • Identifying email address –  Email associated with the user
  • Date and time – Day and time user interaction takes place
  • Action – Description of the user interaction/event (e.g. Completed, Answered, Resumed, etc)

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at dojo@cc2i.org.uk if you wish to make a request.

Marketing

You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at dojo@cc2i.org.uk  

 

Similarly, you have the right to ask us not to process your personal data for marketing purposes. 

How to complain

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

Links to other websites

Our website may include hyperlinks to external websites and / or contact forms to other unrelated parties which may collect personal information. Our privacy policy does not extend to the use of these third-party websites and we recommend that users refer directly to these parties regarding their privacy policies before supplying personal details to them.

Changes to our privacy policy

We reserve the right to change this privacy policy at any time without prior notice to you. Any changes will be posted on the site and become effective at the time of posting. In the event that material changes are made that affect the use or disclosure of your personal information, we will make reasonable efforts to notify you of these changes.

 

Privacy policy last updated: 8th July 2019

Contact

Please address any queries regarding this privacy policy to:

 

CC2i Limited

Lime House

St Peter Street

Bishops Waltham

SO32 1AD

Email: dojo@cc2i.org.uk